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Jeanne Fransway, featured on 20/20, ran off a Wisconsin road late one night. She was later found seventy feet away from her car on top of her windshield. A properly installed windshield could have saved Ms. Fransway's life.
Experts say that millions of replacement windshields aren't installed properly - as many as seven out of ten.
What can you do to ensure a safe windshield installation? Choose an auto glass company that values your safety,
rather than placing you at risk, just to cut a few more dollars of their bottom line. Educate yourself and ask questions. Pick a shop that is well established and stands behind their work.
20/20's
list of fatal mistakes made by many cut-rate auto glass repair shops.
|
Mistake |
Our
Approach |
| Not wearing disposable rubber gloves when handling a windshield. Oils and dirt from the installers' hands can contaminate the bonding service of the windshield, causing it not to adhere properly. |
We always wear a new pair of gloves with every job so that we don't contaminate your glass.
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| Skipping the secondary primer for the windshield,
preventing it from fully bonding. |
We use primer-less urethane (Essex U418) bypassing the need to prime the windshield. Even when using
primer-less urethanes, we prime any exposed metal like scratches. This avoids the typical rust problems that arise from replacement windshields. |
| Not cleaning windshield properly - wiping it down with a dirty rag. Again, this dirt can contaminate the windshield's bonding surface. |
We clean your glass with new paper towels and glass cleaner. |
Installer doesn't warn the customer that car is not safe to drive until the glue dries.
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We notify our customers of the dry time, letting them make an informed decision as to when they feel the car is safe to drive. |
| Using butyltape instead of urethane. Butyltape is an inferior adhesive, only holding to 60lbs per square inch. Urethane, by contrast, holds to 600lbs per square inch. |
We always use urethane on our windshield replacement. |
Your safety is of primary importance to us. If you have any safety questions, do not hesitate to ask them before setting your appointment . Our auto glass experts will let you know what steps we are taking to make sure your windshield protects you.
Call to set up an appointment now!
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